The opening of a new Nebraska Department of Motor Vehicles office in Omaha has been delayed.
The office was scheduled to open Wednesday near 56th Street and Ames Avenue. It replaces the office in the Florence area.
CenturyLink, which was contracted to provide the new location with Internet service, failed to complete the task on schedule, DMV spokesman Adam Eakin said Tuesday.
The Nebraska DMV was expecting someone from CenturyLink to set up connectivity at its new offices on Friday, Eakin said, but no one showed up to do the work.
“The Department apologizes for any inconvenience this may have caused our customers and we have dedicated all available resources to resolve the situation as quickly as possible,” Eakin said in a written statement.
A CenturyLink employee was working at the new location Tuesday morning, Eakin said, and the company issued a statement saying it had completed the work:
“CenturyLink values its relationship with the Nebraska Department of Motor Vehicles and understands the frustration this situation has caused. We worked with the DMV to address the issue and completed the installation this afternoon. We apologize for any inconvenience caused by this delay.”
The new office, at 4606 N. 56th St., is replacing a longtime location at 7414 N. 30th St. The department moved out of that office last Thursday to begin moving equipment.
Eakin said that until the 56th and Ames office opens, those needing services now can go to offices at 2918 N. 108th St., 5730 S. 144th St. and 4502 Maass Road in Bellevue or go online at dmv.nebraska.gov.
An announcement on the opening of the 56th and Ames office will be made soon. Eakin said department officials are hopeful that it will be a matter of days.
Also Tuesday, the Douglas County Treasurer’s Office announced that it was unable to process any vehicle titles or registrations at any of its offices because of computer problems.
The problem was fixed by about 6 p.m., and business operations were expected to resume as normal Wednesday.
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