Two MUD bills in one month rubs customer the wrong way

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Posted: Monday, January 20, 2014 12:00 am

A change to the Metropolitan Utilities District billing system has increased the chance that a customer might see two bills due in the same month.

This can be a hardship for fixed-income customers such as Janet Hudson, who has lived in her southwest Omaha home for 40 years. Twice last year — in October and December — she had two bills with due dates in the same month.

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