Pottawattamie County dispatcher honored for saving heart patient
Pottawattamie County 911 dispatcher Shannon Burgstrum, center, was honored last week with life saving awards from Pottawattamie County Sheriff Jeff Danker, left, and Council Bluffs Fire Chief Alan Byers.
Posted: Sunday, June 16, 2013 12:00 am
When the telephone rings at Shannon Burgstrum's job, it is seldom good news.
The 911 dispatcher spends her nights answering calls from people in distress, and she usually forwards the correct response to the situation, whether it is law enforcement or medical personnel, or sometimes both.
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Sunday, June 16, 2013 12:00 am.