No lines, no sales clerks: Walmart to test in-store lockers

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Posted: Thursday, March 28, 2013 12:00 am

SAN BRUNO, Calif. (AP) — Walmart Stores Inc. will be testing an option for consumers to be able to order a product on its website and then have it kept in a physical locker at the store so they can pick it up without having to wait in line or talk to a store clerk.

The test, which will be conducted this summer in about a dozen stores in an undisclosed market, is part of the retailer’s strategy to offer shoppers the ability to shop any way they want. Walmart is catering to shoppers who want to be left alone when they buy.

Officials disclosed the move this week at company offices in San Bruno, Calif.

The new tests with lockers work like this: Once shoppers buy the product online, they’re emailed a password. They then can go to the store to pick up the items that are stored in the locker. Joel Anderson, president and CEO of walmart.com’s U.S. division, says the company is figuring out where to put the lockers.

© 2014 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.


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