Acquisition diversifies Convergys portfolio

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Posted: Friday, March 14, 2014 12:00 am

Convergys Corporation, a customer management services firm with a location and more than 300 employees in Omaha, has completed an acquisition of Stream Global Services, Inc.

Cincinnati-based Convergys now has 125,000 employees working out of more than 150 locations in 31 countries.

The now-$3 billion firm said it is the leading U.S. provider in the $55 billion outsourced customer management services industry.

Stream’s client portfolio will diversify Convergys by adding clients in technology, entertainment, and communications.

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