Tech support calling? Turns out it’s a scam.
The Nebraska Attorney General’s Office has heard six complaints in the past month about a scam involving phone calls from people pretending to be with Microsoft. The callers posed as tech support professionals in an attempt to access information on victims’ computers, Attorney General Jon Bruning said.
“Computers house a gold mine of information that scammers can use against you,” Bruning said.
He advised people never to provide access to their computers to people they don’t know, and said the scammers can use the access to commit identity theft or make charges using the victim’s accounts.
In a tech support scam, he said, the caller pretends to be with Microsoft or another computer support service such as Dell, McAfee or Norton. The scammer says there is a security threat detected and asks for the victim’s personal information to help correct the problem. Consumers may be asked to go to a website that allows scammers to remotely access their computers and install malware. Or, the scammer may request bank account information to charge for installing fraudulent upgrades.
To report a scam, call the Attorney General’s Office at 800-727-6432 or go to www.ago.ne.gov.