Goodwill is accepting applications for enrollment in its Customer Connect program, which provides training to individuals for employment as customer service representatives in insurance and banking call centers.
The upcoming class will provide training to 20 individuals and will be held at Goodwill’s Headquarters at 4805 N. 72nd St. over the course of six months starting Dec. 2. Participants receive case management for the duration of the course.
The training, designed by Metro Community College, consists of a variety of classes focusing on customer service and life skills. Students will receive a Customer Service Diploma and 24 transferable college credits for the completion of the classes. Upon successful completion of the program, applicants will be assisted in gaining and getting jobs in the customer service field.