A water main break that occurred sometime early Friday morning has left 38 customers on the west side of Council Bluffs without city water.
Water Works General Manager Doug Drummey said a 6-inch main that is fed from a 16-inch main broke near the intersection of Third Avenue and South 36th Street.
Drummey said the water was getting into a nearby storm sewer and washed away a substantial amount of dirt, causing the street to collapse. Crews from Black Hills Energy were on the scene to be certain that a high pressure gas line in the area was not damaged.
Drummey said the intersection is expected to be closed for several days while crews from the Water Works and Public Works make needed repairs.
He said 38 Water Works customers from 35th Street to Service Road B on Third Avenue were without water. Drummey said Water Works officials hoped to have service restored to those customers sometime later Friday.
"When service is restored, we will be issuing a boil-water advisory to those customers," he said.
Customers in the affected area should not use water for drinking or food preparation unless it has been brought to a hard boil for one minute or more. Drummey said the water can be used for showers and laundry but should be boiled before ingestion until samples are back from testing.
"The risk of any problems with the water when service is restored is very low, but we would rather be safe than sorry," Drummey said.
He emphasized that the boil-water advisory applies only to the 38 customers whose service was interrupted by the main break.